Toddler Sense Terms and Conditions, Policies and Procedures
Payment: Your booking is only valid if payment has been received.
All places are booked on a first come first serve basis.
If you are wishing to pay via BACS please include your full name (as a reference) and pay into:
Account number: 63697649 Sort Code: 20-49-29 Bank: Barclays.
Please email: email@example.com once payment has been made.
Cheque Payments: Please note that we are unable to accept cheques.
Refunds/Cancellations of classes:
•Toddler Sense has the right to cancel classes without offering a refund in exceptional circumstances (fire, flood, vehicle breakdown, serious illness, treacherous snow etc.) but where possible will run a catch up class at an alternative time. This is however not guaranteed.
•Once payment has been received places are secured.
•Cancellations made within 2 weeks of the start date will incur a £15 admin fee. Once a term has started all places are non-refundable. Toddler Sense is under no obligation to refund or transfer your money in the event that you are unable to attend part of or the entire course. We regret that we are unable to offer an alternative for missed lessons. You are however welcome to offer your place to a friend as a gift. If you are wanting to offer your place to another please notify your class leader as soon as possible so that they can amend their register. Thank you for your cooperation.
Snow Policy: Toddler Sense will endeavour to run classes during bad weather e.g. treacherous snow conditions. However, should classes need to be cancelled you will be notified as soon as possible via our Facebook page and email.
Data Protection: The information on the registration form contains personal data. Toddler Sense will record, process and keep your personal information secure in accordance with the Data Protection Act 1998. Information will not be passed/sent out to a third party.
Confirmation: You will receive confirmation via e-mail once payment has been received.
Confidentiality: Toddler Sense prides itself on creating original and unique ideas to ensure and deliver a top quality service. Certain content and information provided throughout our classes are copy written and under ownership of Toddler Sense . Toddler Sense grants you a limited, personal, license to use ideas for home use only. Toddler Sense kindly asks customers not to copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Toddler Sense materials in any manner such as use of ideas in a public place, promotional event without permission from the copyright holders.
Illness: Parents are asked to keep their children at home if they have a serious infection and to inform the setting as to the nature of the infection so that other parents can be alerted.
Please keep your child at home if he/she:
•Has a fever or has had one in the previous 24 hours
•Has had an upset stomach or diarrhoea in the previous 48 hours
•Has discharging eyes
•Has symptoms of a possible communicable diseases such as:
•Hand, foot and mouth disease
Equal Opportunities: Toddler Sense works in accordance with all relevant legislation, to provide equality of opportunity for all children and families and takes positive action to eliminate discrimination in all areas of their work, including:
•Disability Discrimination Act 1995, 2005
•Race Relations Act 1976 + Amendment 2000
•Sex Discrimination Act 1986
•Children Act 1989, 2004
•Special Educational Needs and Disabilities Act 2001
•The Equality Act 2006, 2010
Health and Safety: The health and safety of children and parents in our classes is of paramount importance. We adhere to strict health and safety guidelines and make sure that every aspect of care is delivered to the highest possible standard. We also make sure :
•An extensive annual risk assessment is carried out to identify aspects of the environment that need to be checked on a regular basis. These form the basis of the daily risk assessment, which is completed by the class teacher before the start of each session, ensuring that hazards to parents and babies are kept to a minimum.
•Toys and equipment are cleaned and checked each time they are used and damaged toys and equipment are immediately removed for repair or disposal, as appropriate
•The premises are hygienic – following the requirements of the Health and Hygiene Policy.
•A register of children, staff and other adults is taken at the start of each session.
Class Leader: Michelle Bridge (main contact for all enquires).
Tel: 07983 204284